中文 | EN

Join us

Syinsh is an enterprise IT services company that has been in business since 2013. We value people who take their work seriously, keep learning, and get things done properly. The following roles are currently open — we welcome your application.

Data Center Operations Engineer

Responsibilities

  • Perform routine inspections, monitoring, and maintenance of client data center servers, storage, and network equipment to keep business systems running reliably.
  • Deploy, upgrade, migrate, and administer Windows Server and Exchange email systems, including mailbox management, transport rules, DAG high-availability configuration, and failover.
  • Run the enterprise email system: mailbox management, mail gateway, SPF / DKIM / DMARC configuration, and delivery troubleshooting, keeping email services continuously available.
  • Plan, deploy, and manage AD domain controllers, Group Policy, DNS / DHCP.
  • Deploy and maintain virtualization platforms (VMware / Hyper-V), including virtual machine backup and recovery.
  • Configure firewall and gateway policies, handle renewals and upgrades, and harden security.
  • Manage centrally deployed antivirus for around 500 endpoints, including policies and security alerts.
  • Handle patch management (WSUS), data backup, restore drills, and incident response; automate routine operations with PowerShell scripting, and write operations documentation, runbooks, and incident reports.

Requirements

  • A degree in computer science, networking, or a related field, with 3+ years of data center or enterprise IT operations experience.
  • Solid knowledge of Windows Server (2016 / 2019 / 2022), Active Directory, Group Policy, DNS / DHCP.
  • Familiar with Exchange email systems; experience with deployment, upgrade, migration, or DAG high-availability configuration is a plus.
  • Familiar with VMware or Hyper-V virtualization, with virtual machine deployment and backup/recovery experience.
  • Skilled in TCP/IP, firewalls, VPN, and other networking technologies, with hands-on experience in backup and recovery, patch management, monitoring, and troubleshooting.
  • PowerShell scripting for operations automation is a plus; knowledge of SQL Server, SharePoint, or Linux server administration is a plus.
  • Able to communicate with clients in English on a daily basis, and willing to work on client site and respond to incidents.
  • Certifications such as MCSE, CCNA, ITIL, or VMware are a plus.

Enterprise IT Support Specialist

Responsibilities

  • Provide day-to-day IT support to client staff: troubleshooting computers, printers, the Outlook email client, and office software.
  • Configure the Outlook client and troubleshoot email sending and receiving, helping keep the email system available day to day.
  • Manage AD and mailbox accounts, including provisioning, permissions, and offboarding, and handle account anomalies and security incidents.
  • Install, configure, and update endpoint devices, and deploy antivirus software.
  • Prepare IT setup for new employees and provide basic user training.
  • Record and track service requests, write up solutions to recurring issues, and summarize them regularly.

Requirements

  • A degree in computer science or a related field, with 1+ years of enterprise IT support or service-desk experience.
  • Familiar with Windows 10 / 11, Microsoft 365 / Outlook, and AD account management.
  • Understand Exchange mailbox management and how email flows, and able to troubleshoot common email issues.
  • Understand DNS / DHCP, networking fundamentals, and endpoint security.
  • Patient, detail-oriented, and service-minded, with the ability to communicate with clients in English.
  • Experience supporting Exchange email systems or relevant certifications are a plus.

How to apply

Please send your resume to info@syinsh.com, with the role you are applying for in the email subject. We will contact suitable candidates as soon as possible. Work location, compensation, and start details will be discussed during the process.